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Eight/Privacy Policy

Privacy Policy

Last updated: August 23, 2021

Eight Network Creations Private Limited (“We/ Us/ Our(s)”) built the ‘EIGHT’ Web Portal and App (“Web Portal and App”) to provide users an uninterrupted and safe space to stream and consume content without having to worry about unjust solicitation of any personal or proprietary information. This SERVICE (“Service”) is provided by Eight Network Creations Private Limited and is intended for use as is.

The present Policy is for Our users to be able to know, identify and understand how We use any personal information received by way of providing Our Services. A broad understanding of the same is condensed hereunder, however, we request you to read the complete Policy:

  1. The Web Portal and App provides services to its users that allow them to interact with a live audience (other users) by way of different audio communication manners.
  2. We record and use the personal information of Our users to provide Our services including but not limited to communication, marketing, compliances etc. while complying with applicable laws.
  3. We do not sell or leverage Our users’ personal information in any manner and even provide for necessary opting-out mechanisms to limit Our interaction with them with exceptions.
  4. We aim to create a safe user environment and for the same may record users’ interactions with one another in any form to help Us assess any violations against Our T&C and Community Guidelines.
  5. To provide a transparent and explicit understanding for Our users to understand their role, rights and liabilities that are attached to the usage of Our services.

This present Policy is to inform visitors/users (“You/ Yours”) regarding Our Privacy norms with respect to the collection, storage, use, and disclosure of Personal Information for anyone who uses Our Services.

This present Policy explains how we process and use Your information as well as Your legal rights.  It is in Our deepest interest to protect Your personal information and Our dedication towards the same is absolute. The present Policy extends to only You and Us, including our affiliates (if any), however, the Present policy does not extend to entities we do not own or control, including various companies/brands that You may interact with within the course of using Our Services.

This present Privacy Policy supplements but does not supersede nor replace any other consent you may have previously provided to Us nor does it affect any rights which We may have at law in connection with the collection, use, or disclosure of your Personal Data. We may from time to time update this Privacy Policy to ensure that this Privacy Policy is consistent with our future developments, industry trends, and/or any changes in legal or regulatory requirements. Subject to Your rights at law, You agree to be bound by the prevailing terms of the Privacy Policy as updated from time to time on our Web Portal and App and/or any other place of posting.

If You choose to use Our Services, then You agree to the collection, storage, and use of information in consonance with the present policy.

Any Personal and/or Proprietary Information that We collect from You shall be used for:

  • Providing and improving Our Services;
  • Maintain a secure environment and take quick redressal mechanisms whenever required (refer to Our Terms and Conditions to learn more);
  • Personalize the ads You see including any targeted marketing from our sponsors.

 We shall not use or share your personal information with any entity or any motivated third party except as described in our present Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in Our Terms and Conditions, which is accessible at (https://www.eight.network/terms-and-conditions) unless otherwise explicitly defined or stated in this present Privacy Policy with respect to the whole or a part of the Policy.

Information Collection and Use

For a better experience, while using Our Services, We may require You to provide us with certain personally identifiable information, including but not limited to Your name, mobile/ phone number, e-mail ID, date of birth, etc. The information that We request will be retained by Us and used as described in this present Privacy Policy.

Personal information (“Personal Information”) about a User of Our Services on Web Portal and App may include the following:

  • Name
  • Username
  • Email ID
  • Phone Number

Any additional information You choose to provide as part of Your public profile, such as your real name, links to Your website and other social media profiles, and any picture You voluntarily choose to upload and display which will be published on Your profile page. This information will be publicly accessible and may be viewed by anyone accessing the App.

You may upload any image in relation to your profile, including but not limited to Your display picture, station banner, etc., as well as an audio-only file (in any available and acceptable format) for streaming purposes as far as the same is allowed under law or through proprietor permissions on Our Web Portal and/or App. It is also clarified that all uploads of any content (images, audio files, or otherwise) need to conform to our Terms & Conditions, Community Guidelines including the provisions of the present Privacy Policy.

Using third-party platforms for logging in to our Web Portal and App enables us to see and utilize any personal information that you have made publicly available on such platforms of the nature mentioned above. However, in doing so, we are not made privy to your social activity on such platforms as your posts, stories, status updates, tweets, etc.

You hereby understand and acknowledge that by logging in by way of your Phone Number, Truecaller, or through any Social Media Platforms, you give us unrestricted rights to see, save and use your personal information along with allowing us to synchronize with your contacts, such as your address book, friend list, followers, etc.

The App does use third-party services that may collect information used to identify You. The link to the privacy policy of third party services are as follows:

 

Information such as Your Email Address shall be protected by Us, although a third party may be able to see Your general geographic region and personalize content/ads that You see accordingly.

Log Data

We want to inform You that whenever You use our Service, in a case of an error in the App we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as Your device’s Internet Protocol (“IP”) address, device name, operating system version, the configuration of the App when utilizing Our Service, the time and date of Your use of the Service, and other statistics.

By engaging Our Services through third-party social platforms, You understand and agree to Us collecting profile information that you have made available such as Your name, user ID/URL, profile picture, age, birthdate, friend list, the language selected, geolocation, etc. Further, We shall also collect any updates you make in relation to your profile information including Your interests, skills, relationship status, etc.

We also collect information through actions done by You on our Web Portal and App which includes your social interactions with other users and channels by way of messaging, comments, likes and marking favorites, people you follow as well as what channels you listen to, liked and/or shared, etc.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to Your browser from the websites that You visit and are stored on Your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the App may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If You choose to refuse Our cookies, You may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate Our Service;
  • To provide the Service on Our behalf;
  • To perform Service-related services; or
  • To assist Us in analyzing how Our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on Our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value Your trust in providing Us Your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and We cannot guarantee its absolute security.

Disclosure of Your Personal Information/ Compliance with Laws

We may disclose Your Information to courts, law enforcement agencies, and governmental authorities (i) to comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against EIGHT, (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose Us, You, or any other of Our visitors to legal liability, (iv) to enforce and administer our Terms of Use and other agreements with visitors, or (v) to protect the rights, property or personal safety of EIGHT, its employees, and members of the public.

Links to Other Sites

This Service may contain links to other sites. If You click on a third-party link, You will be directed to that site. Note that these external sites are not operated by Us. Therefore, We strongly advise you to review the privacy policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

User Profile/Data Deletion:

If You no longer want to use Our Services and would like Your account/data deleted, contact us at stream@eight.network. We will provide You with further assistance and guide You through the process. You may also delete Your Account through Our Web Portal and Application by accessing the account settings. It is pertinent to note that once You choose to delete your account, You will not be able to reactivate Your account.

Children’s Privacy

These Services do not address anyone under the age of 13 (thirteen). We do not knowingly collect personally identifiable information from children under 13 (thirteen) years of age. In the case We discover that a child under 13 (thirteen) has provided Us with Personal Information, We immediately delete this from Our servers. If You are a parent or guardian and You are aware that Your child has provided us with personal information, please contact us at stream@eight.network to have such information flagged and removed.

Changes to This Privacy Policy

This Privacy Policy is effective as of (23-08-2021) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We may update Our Privacy Policy from time to time. Thus, You are advised to review this page periodically for any changes.

We reserve the right to update or change Our Privacy Policy at any time and You should check this Privacy Policy periodically. Your continued use of the Service after We post any modifications to the Privacy Policy on this page will constitute Your acknowledgment of the modifications and Your consent to abide and be bound by the modified Privacy Policy.

We will notify you of any changes by posting the new Privacy Policy on this page and in case of any material changes to this Policy, We will place a prominent notice on our website/app.

How We Use Your Information

Under this present Privacy Policy, We mention how any and all of Your personal and non-proprietary information is used by Us in relation to Your usage of Our Services. These uses are mention hereunder:

For Our Web Portal and App Services

  1. Invite You and people from Your synced Contacts to Our Web Portal and App and provide relevant notifications thereto, i.e. we shall use information pertaining to your contact lists and sync it with our user database to provide you relevant information and notifications from time to time. Example: notifying you if your contact has joined Our Web Portal and/or App.
  2. Operate our Web Portal and App and maintain Your account with Us.
  3. For improving our Web Portal and App and addition of features on Our Web Portal and App.
  4. Provide targeted content based on your Web Portal and App behaviour.
  5. Push Notifications and Communications about the Web Portal and App such as security alerts, announcements, updates and Web Portal and App features in case You have enabled the receiving of such communications.
  6. Respond to Your queries, complaints and/or feedbacks through Our Web Portal and App.
  7. We shall not be asking for or saving any sensitive information at any point during Your use of Our Web Portal and App.

For Marketing

  1. Direct marketing communications in line with Our existing Policies and Resources and in consonance with existing law. You may opt out from such marketing communications.
  2. Third party communications and marketing in line with Your relation to any Platforms that are synced with Our Web Portal and App. This communication happens independent from our involvement and may not provide an opting-out mechanism.
  3. Transactional communications that may be construed as marketing information, cannot be opted-out from and does not form marketing content from our end.

For Research, Support and Maintenance

  1. We may use and formulate content from Your de-identified information in relation to Our Services via. Web Portal and App for commercial-business purposes including but not limited to analyzing and tracking user’s behaviour and attributes.
  2. We may use third party services to anaylze and docket certain information about Your device and interaction with Our Web Portal and App. Such information helps Us in troubleshooting and prevention of errors, performing data analysis, and develop new features.

For Compliance and Protection

  1. For protecting Your Privacy and Rights as well as if other users.
  2. Enforce our Policies, Terms & Conditions and Resources, including Community Guidelines.
  3. For legal compliance audits and any contractual / legal obligation.
  4. Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft; and
  5. Comply with applicable laws, lawful requests, and legal process, such as to respond to claims or requests from government / judicial authorities.

Further, it is understood and accepted by You that We may make public by way of reports, blogs, analysis, etc., all aggregate results and user statistics that support and depict our Web Portal’s and App’s functioning, growth, reach, or success across any platform, digital or otherwise.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at stream@eight.network.

Further, for any claims, queries, and complaints, in line with our Community Guidelines and Terms and Conditions, then you may kindly reach out to us at stream@eight.nework.